I Paid for 4 money packs and they didn't come through
#1
Hello fearless. Today I paid for 4 money packs, and after an hour now of receiving no money, I'm certain that the system isn;t going to give me it.

How do I go about getting this $200,000 that I paid for?
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#2
Your best bet is to contact either of the Super Administrators with your donation reciept, they should sort it out for you.


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#3
You should contact a Supervising Administrator with matters like these with evidence that you paid the donation and you didn't receive money. Also, rule 5.3 of ToS states that refunds are non-refundable. But if you provide evidence that you paid the sum of money and didn't receive what you paid for, hopefully, one of the Supervising Administrators will resolve your issue.

I hope that I provided some help. Hopefully, your issue gets resolved.
Kind Regards,
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#4
Alright I'll do that
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#5
Morning Kanightley,

Your best bet is to post in the Staff Support section of Help & Support as that is the place to go if you need specific support from the Staff.
They will most likely ask you for the email that you used for the purchase, along with the proof of purchase.

Do you give me permission to close this thread?
#6
This issue was fixed
Kind Regards,

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