Poll: How long till steam support anwser?

Von Tempski

Steam have replied!!

Hello,

Thank you for contacting Steam Support.

If you are running in Windows Vista or Windows 7, please completely exit Steam, and right-click on the shortcut which you use to launch Steam and select "Run as Administrator."

If you are running in Windows XP, take the following steps:

1) Exit Steam.
2) Go to the "Start" menu, select "Run", type "regedit" and click "OK".
3) Navigate to the following registry key: HKEY_CURRENT_USER\SOFTWARE\VALVE
4) Right click and select "Permissions"
5) Check the "Allow" boxes for "Admin" and "System" for both "Full control" and "Read".

The remaining steps apply to *all* versions of Windows.

Then, verify the game's files at least once:

Title: Verifying Game Cache Files (GCF)
Link: http://support.steampowered.com/kb_artic...-QEUH-3335

NOTE: There may be files that fail to validate. This is normal and can be ignored.

If the issue persists, you may also need to manually run secondary installers required by this game.

First, exit Steam entirely.

Please download and install the latest DirectX update, available here:
http://www.microsoft.com/downloads/detai...laylang=en

Also, please download and install the latest version of PhysX, available here:
http://www.nvidia.com/object/physx_system_software.html

Then, please install the latest Visual C++ run-time components, as described in the following article:
http://support.microsoft.com/kb/259403

If you have not already done so, please install the following .NET framework software packages:
http://www.microsoft.com/downloads/detai...laylang=en
-and-
http://www.microsoft.com/downloads/detai...laylang=en

You may also try the steps outlined in the "Games do not run after 'Preparing to Launch' FAQ:
http://support.steampowered.com/kb_artic...-USFX-5568

As well as the "This game is currently unavailable" FAQ:
https://support.steampowered.com/kb_arti...-WEXN-6831

If the issue persists and this game is not made by Valve, further support for this title is handled by a third party support department:
https://support.steampowered.com/kb_cat.php?id=87 . Otherwise, please reply to this ticket if you still require assistance.

Poll: How long till steam support anwser? You do not have permission to vote in this poll.
1 day	5.56%	1	5.56%
2 - 3 days	16.67%	3	16.67%
4 - 7 days	27.78%	5	27.78%
1 - 2 weeks	5.56%	1	5.56%
2+ weeks	44.44%	8	44.44%
Total		18 vote(s)	100%