Admins/mods ignoring me.

[Haarek]

Before I was mod I always thought, "Why don't they respond? There can't be that many calls". You don't actually realise how many calls come through. I was actually shocked how many. Often, situations don't just last a few seconds either, you could be there for over 5 minutes sometimes, trying to sort out an issue, whether it be talking to everyone involved or checking logs. In that time another 10+ calls have come through.

Also, I personally prioritise calls in order of urgency. For example if two calls come through, one being "I just got randomly arrested" and the other being "There is a guy mass propkilling everyone here!", we are obviously going to go to the more urgent one first (mass propkilling). I know we say it all the time but you really do need to be patient. We are only human

You raise some very good points, but if there is 4 - 5 different mods on why cannot a second be sacrificed to notify informative @ calls to tell them "We will be there as soon as we can." or something along the lines of that?

I don't doubt you are not doing your hardest, but are you really implying there are literally so many @ calls that you simply do not have time to inform the caller? Is it a capacity issue or could there be more effort without pushing away the ability to have fun as a staff member too? <-- (I am thinking of actually having the possibility to play the game)
What is your opinion on this?